Frequently
Asked Questions
1.
How are these fares different than buying a ticket
from the airline directly?
These tickets are for the most part very similar
to tickets you would buy directly from the airlines.
You can request special meals, get advanced seat
assignments and almost always accrue frequent flyer
mileage. An advantage is that these tickets
are often refundable (with a cancel penalty).
2. How can I pay for my ticket?
All rates quoted can be paid with a Credit Card
/ Debit Card. You can also pay the amount in our
office or pay in our account.
3. How and when
will I receive my ticket?
Your request will be processed within 1 business
day. Your ticket will be shipped to with 5
Days via FedEx or similar service if it is a Paper
Ticket. Most tickets however are Electronic
or "E" tickets. In these cases an
Email confirmation will be sent which you simply
will print for check in.
4. What if I need to cancel or
change my ticket?
If you need to cancel or change your ticket prior
to departure please contact us immediately by phone.
In certain cases the tickets are refundable minus
a cancel fee. If the ticket is refundable,
the terms will be disclosed to you on the page
where you enter your credit card information.
If you need to make a change before. We will
need to get the ticket back before your departure
date and make the change as needed. If changes
are permitted there will be a fee assessed by the
airline. If you need to make a change after
departure and this is permitted, you need to bring
your ticket to the airline office or airport at
your destination and they will make the change for
you. There is a change fee involved as well
(usually $250) and the same booking class will have
to be available to make this change. All of
the above changes are similar to what the airlines
will charge if you bought a ticket from the directly.
However typically the airlines will not permit you
to have your ticket refunded - which in certain
cases we do offer (with the applicable penalty).
5.
Can I use someone else's credit card to pay for
a ticket?
Yes, but in that case you will have to send a card
authorization form to our company signed by the
card holder.
6.
Why does a price show however when I go to book
it tells me that there is nothing available for
that date?
Our search engine is different from other search
engines. We basically show you
the lowest rates that we have without taking availability
into account. The next step is then to see
if space is available for that specific fare.
This way you know what the lowest fare in the market
is. If it is not available you can now change
dates to possibly get this fare or simply select
a higher fare. -- How many times have
you called an airline and asked for a price for
specific dates of travel. When they quote
you a price they do not tell you that if you leave
the day before you may have saved $500. Wouldn't
it be nice to know this beforehand? We try to do
this.
7. How
do I contact you?
Please select the contact button at the top of the
page. This will have all the information you
will need to get in touch with us. We are
open Monday-Friday 9am to 6pm.
